Maintenance Coordinator

The Maintenance Coordinator supports Resident Managers, and Regional Property Managers to protect our assets by ensuring that all life safety, building systems and other general building repairs are consistently maintained.  The Maintenance Coordinator also assists with bridging the gap between vendors and residents, working together to rectify issues that arise in our residential and commercial buildings in a timely manner so that residents are able to continue the quiet enjoyment of their homes.

  • Review and respond to all maintenance requests/emails daily
  • Generate work orders for issues that arise in commercial and residential buildings, within 24 hours
  • Schedule work orders with Maintenance technician, Resident Manager or Resident 
  • Determine and dispatch the correct vendor pertaining to each specific issue
  • Close work orders that vendors have completed work for after the Resident Manager has confirmed with the Resident
  • Edit work orders to reflect updates or changes in vendor/work descriptions
  • Cancel work orders when an issue is resolved without assistance from a vendor
  • Track NOV’s (Notice of violations) and make sure complete prior to re-inspection date
  • Track Life and Safety certifications
  • Create and send out Life & safety work orders to correct vendors for annual,  quarterly and five year inspections
  • Update Life & safety spreadsheet once certifications are received
  • Scan and store certification on server and in Yardi
  • Create and track Remediation work orders
  • Manage remediation projects from start to finish
  • Orders appliances
  • Excellent customer service skills
  • Excellent communication skills to relate effectively with people from diverse backgrounds 
  • Must possess clerical ability 
  • Able to prioritize work orders
  • Strong organizational skills
  • Able to work in a face-paced environment with frequent interruptions
  • A basic understanding of maintenance operations
  • High school diploma or equivalent required; college degree preferred
  • Complete and maintain California Certified Resident Manager Certification(CCRM)
  • 1-2 years of experience as Maintenance Coordinator or industry related experience preferred
  • Proficiency in computer programs (Microsoft Suite) required and Yardi, preferred

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to use office equipment such as computers and copiers, to use hands and fingers operate tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear.  

This job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

The Veritas family of companies is proud to be an Equal Opportunity Employer. For consideration for the above position, please send your resume to or send it to:
People and Culture Department
600 California Street, 20th Floor
San Francisco, CA 94108


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